Featured Franchise—Rytech of Baltimore

Though he’s travelled the entire country, he’s never been too far from home.  Maurice Minter was born in Washington DC and today lives less than 40 miles from the Rytech franchise he now owns in Baltimore Maryland; which includes Howard county Maryland and servicing of Montgomery, Anne Arundel and Prince Georges counties. 

Frankly, it’s always been part of his plan. “I owned an independent restoration company for 7 years in 2009 and first became aware of Rytech in 2012.”  He actually started restoration work in high school in 1993.    

Eventually the opportunity presented itself and, after much due diligence, Maurice began his new life as owner of Rytech of Baltimore on March 1, 2017. It’s been full speed ahead ever since. Like everything else, Maurice tackled the job of entrepreneur head on.  He certainly built the experience for doing so.

In fact, Maurice is a well-known expert in the disaster recovery industry with decades of experience supervising projects all over the United States for the insurance industry and the government, both state and local. Impressive jobs on his long list of projects are supervising the fire at the United States Treasury Department, emergency drying of Marriot Hotels, sewage clean-ups of city halls, bio-hazard clean-up for police departments and emergency structural drying of large public schools. This part of his plan led to many relationships with adjusters, property managers, claims specialists and carrier directors. 

All total Maurice calculates he’s serviced over 14,000 claims and counting.

Maurice, with the Rytech Shiny Blue Van

Overseeing so many projects for so long gave Maurice the hands on training to precisely understand the “ins and outs” of the key part of his plan—owning his own Rytech franchise. He wanted, indeed needed, the certifications necessary to work closely with carriers and residential owners. So he completed IICRC training for Aerosol Monitoring and Analysis, Xactimate, Dewald Drying Institute and many others. His certifications include: WRT (Water Restoration Technician), ASD (Applied Structure Drying), ARMT (Applied Microbial Remediation Technician).

His travels, certifications and experience laid the foundation to assemble a top notch team at Rytech Baltimore. In addition to several sub-contractors, he has four full time employees:   Brandon Rowe, Phillip Mullins and Oscar Castillo are on site technicians, and; his sister Shawn is a para-legal specialist handling collections, compliance and HR.  “She just came on board and has been a blessing every day since” he says.

A good plan and a good team are essential, of course, but the restoration business requires more–especially at Rytech where you’ve got to leave every traumatized customer grateful to have been under your care.

About 42 miles south of Baltimore in a town called Brandywine, as confirmed by Rytech’s Survey partner GuildQuality, Charles M. said Rytech of Baltimore gave him “Great customer service, professionalism…” and typical of someone with Maurice’s background, “accuracy” after Maurice’s crew took care of him.  

Thirty seven miles south of Baltimore in a town called Olney, and also independently confirmed by GuildQuality Customer Surveys, another of Maurice’s “grateful” customers said the technician that did his dryout was “Very professional.  They took care of my problem right away” and “I was happy with the results.”

Of course, like many best laid plans, things don’t always go according to plan. In Maurice’s case, it’s the unplanned events that make good story telling. Like when a Ford Mustang crashed through the front door of a home, ending up in the basement. Or the fire at the United States Treasury Department where security took three hours–90 minutes in the morning and 90 minutes on the way out. Or when, several years back, he had the distinct pleasure of servicing a fire at Mike Tysons house.

If he’s not on the job Maurice enjoys music, particularly “Live” music in Baltimore’s local music scene.  Or, thru his earbuds escaping on a BMW motorcycle.

Sports? “I love all sports but have a passion for Formula 1 racing and Motorcycle Moto GP racing. I go to the racetracks whenever possible.”  Like Maurice was, his 17 year old son is laser focused on high school, “still” he says, “we both love paint balling.”

But, 14,000 losses, Ford Mustangs in the basement, paint balling and owning a Rytech franchise have all taught Maurice one important thing: his plan had to include comfortably retiring to see the world on his own terms. He’s only 43 but things are going so well he could hang it up as early as 52–“I’ve got my eye on the Caribbean,” he says with a smile. “Maybe Barbados or the Dominican Republic.” 

Music, a motorcycle, a love for racing and an eye on early retirement—the “man with a plan!”

Congratulations to Maurice Minter on three great years running his own business and controlling his own destiny!

During off hours Maurice loves cruising on his BMW Motorcycle.