CUSTOMER CORNER–COVID-19 Medicare Scams

The U.S. Department of Health and Human Services Office of Inspector General is alerting the public about fraud schemes related to the novel coronavirus (COVID-19). The latest targets are Medicare and Medicaid recipients, but…there are many coronavirus scams out there and the best way to protect yourself is  to recognize them and react appropriately whenever you’re the target.   

Scammers are offering COVID-19 tests to Medicare beneficiaries in exchange for personal details, including Medicare information. However, the services are unapproved and illegitimate.

Fraudsters are targeting beneficiaries in a number of ways, including telemarketing calls, text messages, social media platforms, and door-to-door visits.

These scammers use the coronavirus pandemic to benefit themselves, and beneficiaries face potential harm. The personal information collected can be used to fraudulently bill Federal health care programs and commit medical identity theft. If Medicare or Medicaid denies the claim for an unapproved test, the beneficiary could be responsible for the cost.

Protect Yourself

  • Beneficiaries should be cautious of unsolicited requests for their Medicare or Medicaid numbers.
  • Be suspicious of any unexpected calls or visitors offering COVID-19 tests or supplies. If your personal information is compromised, it may be used in other fraud schemes.
  • Do not respond to, or open hyperlinks in, text messages about COVID-19 from unknown individuals.
  • Ignore offers or advertisements for COVID-19 testing or treatments on social media sites.
  • A physician or other trusted healthcare provider should assess your condition and approve any requests for COVID-19 testing.
  • Do not give your personal or financial information to anyone claiming to offer HHS grants related to COVID-19.
  • If you suspect COVID-19 fraud, contact National Center for Disaster Fraud Hotline (866) 720-5721 or Justice.gov/DisasterComplaintForm

For a previous Dry Log article regarding other COVID-19 Scams see: Coronavirus Scams 

Learn about COVID-19 phishing scams, financial phonies and other scams targeting the elderly from the American Association for Retired Persons (AARP).

For the latest information on Cases, Data, Testing, and current answers to Frequently Asked Questions, see: Center for Disease Control and Prevention.